Sequence of actions when buying a car at a dealership

How to buy a new car at a dealership? What do you need to know?

Before purchasing a new car, you need to prepare . And it’s not just about carefully choosing a car.

The future car owner should know all the intricacies of purchasing a new car.

How not to let sellers rip you off? Let's look at the procedure for buying a new car at a car dealership.

How to register the purchase and sale of a car according to the new rules in 2019?

Choosing a car dealership

How to buy a new car at a dealership? First you need to determine which dealership is worth buying a car from.

Check out reviews online. Many experts advise choosing more serious sellers - large chains of car dealerships or trading platforms of official dealers of automobile companies.

Competition among car dealerships is growing, and everyone strives to offer potential clients the most interesting conditions. In the price list of a car dealership you can often see a very low price for a car, compared to prices in other car dealerships.

If you come across an offer to sell a car at a super low cost, check whether the stated price includes 18% value added tax. But this method is usually used by “gray” dealers.

It is safer to buy a new vehicle from an authorized dealer . You should not give preference to the nearest car dealerships with a bright name. It is better to look for information on the official website of the manufacturer.

Go to the website of the selected car dealership, read the reviews of its customers online. The cost is stated on the official website of the automaker. There you can also find all possible configurations and options for additional equipment.

Call the car dealership in advance and ask questions: is the car you are interested in available, what configuration, how to order . You should remember the employee's name or write down his mobile number, if possible.

If actual conditions do not correspond to those promised, you can complain about the manager to his management.

Do not neglect to test drive the chosen or similar car you want . If you are not allowed to drive it, sit behind the wheel, put your feet on the pedals, read the instructions.

You will quickly understand whether you are comfortable in this car or not. Let's look at what you need to know when buying a car at a dealership.

Other stages

Selecting a car . Collect complete information about the car you want to purchase. Use the information from the manufacturer or its official representatives. Sellers can deliberately inflate or understate the technical characteristics of a vehicle, making the car more attractive to the buyer. When is the best time to buy a new car? By the end of the year, production of models ceases. Production will be reoriented for updated new models. Previous versions may be sold at a significant discount.
Agreement. The terms of the purchase and sale agreement concluded must meet your interests. Take your time and calmly read the contract. No one has the right to persecute you, do not miss a single point, pay attention to the notes indicated in small print. Do not sign the contract if any of the conditions do not suit you or do not correspond to the assurances of the managers. Also, do not sign a document if it does not contain any essential information. Most car dealerships have standard contracts, and you will hardly be allowed to change its contents. But you need to understand the following aspects:
- car delivery times (clearly recorded in calendar days);
- the amount of the advance, the procedure for returning it if the buyer refuses to buy the car due to the fault of the seller;
- complete modification of the model, according to which the exact factory equipment is installed.
Payment . In addition to the cost of the car, the buyer will have to make many other payments: loan processing, CASCO insurance, compulsory motor liability insurance, maintenance costs, state fees for registering the car with the traffic police, additional sets of tools, options (replacement disks, security system, etc.), fire extinguisher, first aid kit and much more. other. The amount of such payments can be up to 15% of the cost of the car.
Choose a car with the necessary options . Many managers are silent about the possibility of installing additional equipment, and then begin to recommend improvements and modifications for an additional fee that you do not need.
Sometimes the buyer has to wait some time before purchasing for the car to be delivered. Some managers confidentially report that such a model is now in stock, and you can get it now, but pay extra on top, since it is intended for another buyer. Don't get involved. It is likely that such a car has been rejected, but for what reason is unknown.
The car must be picked up after checking and inspecting the car completely . Check for scratches and dents in bright light. Ask to change the lighting too. Check the numbers of the main components of the car with the registration certificate, check the completeness of the engine and chassis. Any units may need to be replaced. Check the operation of the engine, lighting equipment, all additional equipment, engine oil, coolant and brake fluid, and the presence of gasoline.

Before deciding to buy a car, you also need to know how they deceive you at car dealerships when buying a new car.

Price discrepancy

Quite often on various forums you can find a complaint that the client arrived at the salon, chose a model, and made a deposit. But the time has come to pick up your car and pay the full amount, and then it turns out that the cost has suddenly increased.

Why are prices rising so sharply? And how else do car dealerships scam their customers?

There are many reasons:

the promotional vehicle was not in stock;
the car is equipped with additional options, they are not included in the promotional price, but you will have to pay extra for them;
VAT is not included in the advertising price.

Clients are indignant and try to return the deposit, but they are refused, citing the presence of a clause in the signed contract: in case of refusal, the buyer must compensate the salon for a penalty for terminating the contract.

The amount of the penalty is usually the amount of the deposit or part thereof. Not everyone wants to part with their deposit.

But such a requirement can be challenged and even moral damages can be incurred, as well as the center’s employees can be held accountable.

Article 12 of the Law of the Russian Federation “On the Protection of Consumer Rights” states that the buyer has the right, within a specified period, to refuse to fulfill the terms of the purchase and sale agreement. He may demand the return of the deposit and compensation for moral damages.

You can impose a fine on a car dealership by filing a complaint in writing to the territorial body of Rospotrebnadzor.

Also on the client’s side is Article 165 “Causing property damage by deception or abuse of trust” of the Criminal Code of the Russian Federation . The application can be submitted to the district police department.

Don't take the matter to the courts. You just need to remember that you should not sign documents and make a deposit until the car dealership employees document the availability of the car at the stated advertised price and in the appropriate configuration.

Refurbishment

The client chose a car, but it turns out that the car in this configuration is not in the showroom, but it is possible to order it for production.

The client agrees to wait a couple of weeks, makes a deposit, and signs the contract. After some time, the buyer discovers that the stated amount is not true.

It has increased due to additional options installed at the manufacturer. The buyer will have to pay extra, demand a refund of the deposit, or solve the problems he encounters according to the scheme noted in the previous paragraph.

It often happens that a car is completed directly in the showroom . The employees simply equip it with equipment and it’s not a fact that it’s branded. The client pays for branded equipment, but what is installed is much cheaper. The car dealership takes the difference.

Before signing a contract and making a deposit, inquire whether they will provide you with documentation for additional options with factory prices. If you receive a refusal, you should think about it.

Exchange rate fluctuations

Dealers often benefit from such fluctuations in the ruble exchange rate.

According to Russian law, sellers must indicate the price in Russian rubles, but car dealerships indicate in their price lists: “the price is indicated in rubles, including VAT per unit of goods, at the commercial rate of 36 rubles/dollar. USA and may be changed by the seller on the date of conclusion of the contract."

The client signs an agreement at the commercial rate on the day of the transaction, which is likely to increase, as will the final cost of the car. It is more difficult to defend your rights here.

Other ways to cheat

What to look for when buying a new car at a car dealership? Some completely unscrupulous dealers sell cars with defects.

The vehicle may be issued in a room with poor lighting. A dent or scratch may not be noticeable.

If the slightest defects are discovered immediately upon delivery, note them in the vehicle acceptance certificate. The law allows you to demand a reduction in value to compensate for existing shortcomings.

Insurance at a car dealership can be much more expensive . It is better to find out about car loan programs at different banks if you are buying a car on credit.

What to check? Pay special attention to:

final cost of the car, payment procedure;
exact description of the vehicle (make, model, VIN, body number, color, production date, etc.);
terms of delivery and delivery of the car to you (if the car is not in the showroom and does not need to be purchased to order).

Please check the information regarding the availability of a vehicle passport, as car dealerships may delay the delivery of PTS for vehicles that are already in stock at the center. Don't trust what managers say.

Require documentary evidence. In any controversial situation, you can prove that you are right not with the words of a car dealership employee, but with the terms of the signed contract.

Request your copy of the contract after prepayment . The law clearly states: if a deposit is taken for the goods, the delivery date of the car is indicated in the contract.

The manager may not hand over a purchase and sale agreement, but a loan agreement. If a dissatisfied client later begins to refer to the law on the protection of consumer rights and demands a penalty for failure to meet the delivery deadlines for a car for which an advance payment has been made, the employee will say that there can be no claims under the loan agreement.

Registration of a car according to the new rules

After purchase, the car owner must register the car with the traffic police within 10 days. You can make an appointment in advance through the State Services website: https://www.gosuslugi.ru/10059.

State fees:

making changes to the PTS - 350 rubles;
issuance of a vehicle registration certificate – 500 rubles;
issuance of license plates - 2000 rubles.

When registering through State Services, you can get a 30% discount on state fees.

Documentation:

statement;
Russian passport;
contract of sale;
PTS (stamp confirming payment of the recycling fee, full name of the buyer, date of conclusion of the contract) with marks from the car dealership.

According to the new rules for registration of compulsory motor liability insurance, it is not necessary to show it. Authorities check the availability of the policy in the database.

Video: 10 tips on how to buy a new car

Recommendation

Car dealerships often have to fight for customers. Therefore, you can try to beg for a discount. .

How to haggle at a car dealership? You can tell the manager that another dealer has a lower price for the same car. You can bring with you documents confirming this fact.

Inform that you only have a certain amount allocated for the purchase of a car . Choose last year's cars, they are trying to sell them first of all, and they will be more willing to give a discount on them.

Before the New Year holidays, they often offer special loan conditions or give additional gifts from the car dealership.

After receiving the car and before paying the full price, carefully inspect the car . If you find a dent or scratch, ask for a discount.

What to do after buying a car

If the search for an “iron friend” has been successful, it’s time to think about what to do after the purchase. Let's look at the necessary procedure.

Content

Checking the car

In previous articles, Autocode has already talked about how important it is to check a used car. Not long ago, the procedure for registering and deregistering vehicles changed in the Russian Federation. Now the owner of the car does not need to deregister it with the traffic police. And scammers are happy to take advantage of the new rules, offering buyers problem cars, which then, for various reasons, the new owners cannot register. And this, in turn, is fraught with the inability to drive a vehicle legally.

Therefore, even if you did not check the car before completing the purchase and sale transaction, do so immediately after. Checking using the Autocode service will show a detailed history of the car. In particular, you will learn information about:

number of former owners;
the presence of certain restrictions (arrest, bail, etc.);
the number of accidents in which the car was involved;
areas where the vehicle was used (taxi, cargo transportation, etc.) and other necessary information.

To check, enter the state number or VIN of the car into a special search form. It will take only 5 minutes to receive the data. The cost of the service is 349 rubles.

Let's consider further actions after purchasing a car.

We undergo technical inspection

What actions should you take after purchasing a used car? A technical inspection is mandatory for those new owners whose vehicles do not have a valid diagnostic card. Without this document, you will not be able to obtain an MTPL policy. And it never hurts to find out the real technical condition of the car. Of course, it makes more sense to do this before purchasing, but, as they say, better late than never.

We insure the car

Every car owner needs to become the owner of an MTPL policy. Otherwise, you will be denied state registration of your car. Here it is worth remembering one nuance: you can operate a used car with insurance issued to the previous owner. But! Only 10 days after purchase (from the moment the DCP was signed - the purchase and sale agreement).

Registering a used car with the traffic police

If previously, in accordance with the law, this action had to be completed within 20 days, now the requirements have become more stringent. The new owner is required to register the car within 10 days after purchase.

When contacting the traffic police, you cannot do without:

statements;
passports;
PTS;
PrEP;
state registration plate (if any);
MTPL policy (it is not necessary to present the original - a photocopy is sufficient).

In a situation where the car is registered not by the buyer himself, but by his representative, a power of attorney must also be submitted.

The procedure for registering a car includes the following steps:

submitting a package of necessary documents to the traffic police;
visual inspection of the car by a representative of the State Traffic Inspectorate;
issuance of license plates and vehicle registration certificates.

According to the rules that came into force in 2017, when registering a car using the State Services portal, you can optionally swap steps 1 and 2.

We put the technical condition of the car in order

This is also a mandatory action that needs to be taken after purchasing a used car. No matter how much the former owner assures that everything is in perfect order with his “swallow”, do not skimp and spend money on:

replacing filters: air, fuel, oil, gearbox filter and fine filter (old owners often “forget” about changing consumables before selling a used car);
changing fluids: engine oil, antifreeze, brake fluid, etc. (90 percent of former owners do not do this before selling a car);
wheel balancing.

If necessary, perform a comprehensive cleaning of the interior after purchase. Most owners try to clean up the interior of the car before selling it (for example, trying to hide certain technical defects behind an external gloss). However, there are exceptions among them, those putting up for sale cars with a completely smoky and greasy interior. Driving in such a car will not bring much aesthetic pleasure.

It’s not at all superfluous to take action after purchase - carefully and thoroughly study the vehicle’s operating instructions. New cars have it anyway. If the seller did not give you this book when purchasing a used car (there are various reasons, for example, loss), purchase it. This must be done in order to obtain the information necessary for the correct use of the car. For example, about service intervals, the amount of antifreeze or brake fluid that will be required during replacement, and the location of key controls.

Buying a car at a dealership - step-by-step instructions

Many drivers prefer to go to car dealerships not only to purchase a completely new car, but also to make a profitable purchase of a used car. The thing is that purchasing a used car always involves some risk. Such vehicles may already have been involved in accidents several times, which their owners are not always ready to talk about. And all traces of collisions can be skillfully hidden. It’s even worse if the car has any encumbrances or is even wanted.

And although there are now many convenient services on the Internet with which you can check the history of a car, most drivers simply do not want to do this. It’s easier for them to trust car dealerships. Of course, the risk of buying a “bad” car there is lower than if you buy it second-hand, but this does not mean that dealership salespeople should be blindly trusted.

Preliminary stage - choosing a car dealership

Before visiting a particular car dealership in person, you should first carefully study the websites of all dealership centers in the city. The sites provide a lot of useful information, including current special promotions and offers. But it’s better to read truthful reviews about car dealerships on third-party Internet resources (there are special sites where people share their reviews of stores).

After studying the websites of the largest car dealerships in the city, you can proceed to calls. It is worth selecting several car dealerships that have aroused the most trust and calling each of them. You can ask a consultant by phone any question you have. For example, whether the car you need is in stock, whether there are any discounts on it now, what configuration it is sold in, and whether it can be reserved before the day of purchase.

Once you have formed a preliminary opinion about car dealerships based on website visits and phone calls, you should schedule a personal visit. If during telephone communication you managed to find a common language with any consultant, then first of all you should go to him. Proceed immediately to inspect the vehicle and don't hesitate to ask questions.

Important! You can prepare questions in advance, or even better, take some experienced motorist with you to the inspection (if you are not one yourself).

The final stage is a street test drive, that is, trial driving in real urban conditions. If the manager doesn’t offer it, then ask for it yourself. Just an external inspection of the car in the showroom will not allow you to get a complete picture of its technical capabilities.

Car selection

How to buy a car correctly? First of all, you should decide on the make and model of the car, and then choose a dealership that offers the best purchasing conditions. It is best to first study all the technical characteristics of the car and its possible configurations, using official information from the manufacturer.

You should pay attention to cars produced in the past, not this year. In this case, it is much easier to get a discount on them (car dealerships want to get rid of such cars first). You should also understand the additional options for the car in advance. Consultants often keep silent about them at first, and when they see that a person is definitely going to buy a car, they try to “shove” them in for a fee.

Procedure for buying a car at a car dealership

After choosing a car, you have to go through a number of mandatory steps:

Concluding a purchase and sale agreement. The contract that the salon employees will prepare should be studied very carefully and slowly before putting your signature. The terms of the contract should be beneficial not only to the seller, but also to you personally. It is especially important to study all the information that is presented in the footnotes in small print (this is how the most unpleasant information for the buyer is usually presented).

If any information in the contract does not suit you or completely contradicts the assurances of the car dealership consultant, then there is no need to rush to sign it. The seller is unlikely to allow you to change the contents of this agreement. Therefore, if you disagree with the text of the document, it would be best to look for another car dealership.

It is important to remember that the contract for the purchase and sale of a car from a car dealership must clearly state the terms of delivery of the car (within how many calendar days after purchase), the amount of the advance and the procedure for returning it if you refuse to purchase the car for any good reason, and the exact modification (equipment) of the machine.

Payment for the car and related expenses. It must be remembered that after purchasing a car (cash or on credit), you still have to spend an impressive amount on compulsory motor liability insurance or CASCO insurance, on passing a technical inspection and obtaining a diagnostic card, on installing an alarm system, purchasing a first aid kit, a fire extinguisher, a set of tools and various replacement parts. It is worth taking these costs into account in advance, as sometimes they can amount to 10% or even 15% of the cost of the car itself;
Car delivery. Often, after completing the contract and payment, you will have to wait some more time until the car is delivered to the dealership. And if the manager of a car dealership offers to get a car right now, but pay a certain amount for it (referring, for example, to the fact that it has already been promised to another buyer), you should not agree to it. It is better to calmly wait for your car, because the car offered right now may be rejected or have other problems;
Final inspection of the car. Before you pick up a car from the showroom for personal use, you should carefully examine its appearance in good lighting. It should not have any dents or scratches (unless, of course, the seller notified them in advance). And scratches often occur even on the newest cars. This is usually due to careless transportation of the vehicle.

Additionally, it is worth looking under the hood, checking the numbers of the main units with the data specified in the vehicle’s technical passport, and also checking the equipment. You should turn on the engine and check the operation of the lighting equipment, and also pay attention to the presence of brake and coolant fluid, to the presence of gasoline, with which you can safely drive home or to the nearest gas station.

Reserving a car at a car dealership

Sometimes in showrooms, helpful consultants offer their potential buyers to book a car for subsequent purchase. This ensures that it will not be sold to another person while the client collects the required amount or considers other options.

The use of armor seems to be a good option when the car is presented in the showroom in one copy. And if it is sold to another person, then you will have to wait for some more time for the delivery of a car of exactly the same make and configuration. How much does it cost to book a car showroom?

Each dealership sets the cost of this service at its own discretion. On average, the car booking service will cost 5,000 - 20,000 rubles.

It is worth understanding that booking a car does not yet mean concluding a purchase and sale agreement. The only document confirming the reservation is often a regular sales receipt. Therefore, if the need or desire to purchase a reserved car disappears, the amount paid for the reservation can always be returned, guided by the Law “On the Protection of Consumer Rights”.

If the car dealership refuses to return the money for the reservation, then you should send it a written claim (by mail with a list of the contents and a receipt, or in person to an official). If you ignore the claim, you can safely go to court.

Discount when buying a car in cash

Do car dealerships give a discount when buying a car for cash, without taking out a loan? Yes, this is a common practice. But often you won’t be able to get this discount right away. It's all about how good of a bargainer you are and how well you understand cars and the current state of the car market.

Car dealership consultants are now fighting for every client, trying to retain them with all their might. And if for this you have to drop an amount of even several tens of thousands of rubles (provided that you pay the entire cost of the car in cash right now), then they are quite ready to make such a “sacrifice”. Feel free to waste your consultant’s time and bargain for more favorable terms.

How to pick up a car from the dealership?

Good afternoon, dear reader.

In the next article in the series “How to buy a car wisely” we will talk about how to pick up a car from the showroom .

When preparing to buy a car, future car owners are mainly interested in this particular stage of buying a car - one of the last, and do not pay much attention to all the preparatory stages discussed in the ten previous articles in the series.

So, today the following questions will be considered:

Especially for this article, I saved notebook entries that were made the day before and on the day of purchasing my first car, so the purchase procedure will be discussed using a live example. Let's get started.

How to prepare for your final visit to a car dealership?

Preparing for the delivery of the car may take you even more time than the process of inspecting the car and completing documents, but this stage should not be neglected. After all, a car is a rather expensive item and is usually bought for several years. Therefore, you should carefully prepare for acceptance in order to avoid unpleasant defects and pitfalls that you will have to live with for a long time.

To prepare, you will first need a notepad . This is the main tool that will allow you to structure information and not forget anything.

During the preparation process, you need to make several lists in a notebook:

Plan for visiting a car dealership.
Vehicle inspection plan.
List of things to take with you.

Let's look at each of them in more detail.

1. Plan for visiting a car dealership

The plan must reflect all the actions that you will perform in the process of buying a car. My plan looked like this:

The path to the car dealership.
Vehicle inspection and check.
Signing of all documents.
Registration of insurance.
Buying a fire extinguisher, first aid kit, and warning triangle.
Getting information about the nearest good gas station.
The way to the gas station.
Refueling (40 liters of 95 gasoline).
Way home.

You can use this plan as a basis, making changes to suit your situation.

Let's go through the points in more detail:

1. The path to the car dealership. This point is primarily relevant if the car is purchased in another city. In this case, you should describe the route in detail.

For example, when traveling to Moscow, write down in a notebook which metro lines you will use and at which stations you should make transfers.

Also, don't forget to include meal times in your plan. A visit to a car dealership will take several hours, so it’s better to have a good meal beforehand.

2. Inspection and check of the car. The vehicle inspection is the most important part of the entire process, so it will be carried out according to a separate plan, which is discussed below.

3. Signing of all documents. At the car dealership, you will need to sign a significant number of documents. Let me remind you once again that all documents should be read very carefully and all data specified in them should be checked. You should sign documents only after you have inspected and checked the car.

Note. Some car owners are in a hurry to sign the papers as soon as possible so as not to delay the car dealership manager. It is precisely these “in a hurry” that fraudulent schemes are designed for, when a person came to buy a Mercedes, and after signing the papers received a Lada for the same money. If you are ready to take such a risk, then sign the papers without looking.

Sign only the document you have just read. If the document was taken somewhere (to the boss for signature) and then brought back, then you will have to read it again. This is due to the fact that if fraudsters work at a car dealership, they can replace the document with another one that is similar in appearance. Such cases, unfortunately, happen in 2019.

4. Registration of insurance. In this case, we are talking about compulsory MTPL insurance, which is offered at most car dealerships. Let me remind you that insurance can be purchased within 10 days after purchasing the car.

In principle, you can take out an MTPL policy outside a car dealership, but in this case you will have to travel home in a car without insurance. The traffic police cannot impose fines for this, but if an accident occurs through your fault, you will have to pay for the repair of someone else’s car yourself.

You can take out an MTPL policy for your region even when you are in another constituent entity of the Russian Federation. That is, regardless of the place of purchase, the cost of the policy will be the same.

For example, when buying a car in Moscow, you can get an MTPL policy for St. Petersburg.

I recommend calculating the cost of the policy in advance using the OSAGO calculator. This will help insure against possible employee mistakes.

5. Buying a fire extinguisher, first aid kit, and warning triangle. The absence of one of the three listed items in a moving car will result in the traffic police officer having the right to issue a fine of 500 rubles.

The absence of a first aid kit, fire extinguisher or warning triangle is a condition under which operation of the vehicle is prohibited. However, this is not the main thing. The driver may need these items in the event of a serious accident, so it is imperative to buy them.

6. Obtaining information about the nearest good gas station . This point is relevant for a situation when you purchase a car quite far from home and do not have information about the nearest gas stations. Any car dealership manager will advise you on this matter.

7. The way to the gas station. Refueling. This item should be included in the list so as not to forget to refuel. Buying a car is a pretty nerve-wracking situation, so anything can happen.

Depending on the situation, other items may be added to this list.

For example, you can add an item related to the purchase of studded tires directly at the car dealership if you are picking up the car in winter. In practice, tires in car dealerships are much more expensive than in specialized stores, and their choice is much smaller. However, in winter this may be the only option.

Vehicle inspection plan

An inspection plan for a new car must be drawn up taking into account the characteristics of a specific car model. I recommend that you rely on information obtained from the following sources:

Official website of the car manufacturer;
A preliminary agreement concluded between you and the dealer;
Thematic forums and clubs, which have already been discussed more than once in this series of articles.

Each of these sources should be used equally. As a rule, automaker websites are silent about some of the details that are provided in a particular configuration, so such information can only be obtained from owners of cars of a similar model.

Features of plan design. The plan should be written down in a notepad, each name should begin on a new line. Next to each line, you must leave a space so that when inspecting the car, you can put a mark indicating the success of the operation performed (tick, plus sign, etc.).

Let's get straight to the plan. For me it looked like this:

1. Appearance of body elements:

left front fender;
right front fender;
left rear fender;
.
rear bumper;
front bumper.

2. Checking car locks:

3. Trunk:

backlight;
spare tire;
jack;
wheel wrench;
tow hook;
hook for removing caps.

4. Outside:

fuel filler flap;
tow loops (front and rear);
moldings;
tire pressure (2.0 - 2.2);
caps (how to remove).

5. Salon:

turning on the light when the doors are opened.

5.1. Seats :

fasten your seat belts on everyone;
external examination of each;
height adjustment of seat belts;
check the movement of the seats back and forth;
check the tilt of the backrest up and down.

5.2.

inspection of the roof upholstery;
floor inspection;
side mirrors;
central mirror;
steering wheel height adjustment;
shifting all gears;
audio training;
window regulators;
handbrake;
opening/closing doors;
opening/closing the trunk.

5.3. Start :

look at the lights on the dashboard.

5.3.1. Lighting devices :

left turn (3);
right turn (3);
emergency signal (6);
low beam (2);
high beam (2);
dimensions (4);
fog lights (2);
fog light (1);
reversing light (1);
brakes (3).

5.3.2.

beep;
tachometer;
speedometer;
windscreen wipers;
windshield washer;
electric windows;
power steering;
air recirculator;
heated rear window;
light bulbs in the cabin;
the presence of pillows;
stove;
central locking;
visors;
tinting;
cigarette lighter

6. Hood:

open;
washer fluid reservoir;
oil level;
oil pan protection;
brake fluid level;
coolant level.

7. Check:

body number (PTS);
engine number (PTS);
two keys;
service book;
instructions;
all documents contain seals and signatures;
warranty book;
contract;
Act of Handover.

As you can see, the list turned out to be quite impressive. It should be about the same for you. Feel free to take this list as a basis and make your own adjustments to it.

When compiling a list, you need to pay attention to the smallest details. For example, to properly inspect a car body, add all body parts to the list. This will allow you to carry out the check consistently, without missing or forgetting anything.

In addition, when compiling a list, you should divide the items being checked into groups. For example, first list everything that needs to be checked on the outside of the car. After that, add to the list those items that can only be checked from the salon. Then provide a list of devices whose operation can be checked only after the engine is turned on, etc.

The more detailed your list is, the better and faster you will be able to check the performance of all functional components of the car.

List of things to take with you.

The third list to make in your notebook is a list of things to take with you . It is necessary to enter documents (passport, license, car dealership documents, payment documents), money (to purchase insurance, a motorist kit, tires), tickets (if the purchase is made in another city), a map or navigator (if you don’t know the way home) , corner folders for documents (I recommend taking several of these folders), etc.

High-quality preparation for the final visit to the car dealership consists of compiling the 3 lists listed above.

How to take a car from the showroom?

You must have already guessed that the process of receiving a car at a car dealership will take place in accordance with the plans drawn up above.

Let's take a closer look at some of the features:

1. First inspect the car and check all its functions, and only then sign the documents.

2. If you find defects in the car, you can optionally demand:

provide another car (you will most likely have to wait);
eliminate the deficiency on the spot (you will also have to wait);
give compensation in the form of some kind of gift (for example, winter tires).

As a last resort, you can simply refuse to fulfill the contract and demand a refund of the amount previously paid.

3. If the car has damage to the paintwork or small dents, then with a high degree of probability the manager will stand with his back to the exact location of the defect in order to block it from you. Pay attention to this.

4. Check all documents extremely carefully (so that all numbers match).

5. After all the documents are completed, put them in 2 folders: for traffic police officers and the rest. In the first folder, put the vehicle title, acceptance certificate and insurance. You will need them if traffic police officers stop you on the way from the car dealership to your home.

6. After you have left the territory of the car dealership, do not rush to immediately go to the road. First, stop (if this maneuver is prohibited, turn on the emergency stop signal) and double-check that you have all the necessary documents. After this, adjust the car interior to your own dimensions (adjust the seat, mirrors, steering column).

In addition, in the process of communicating with the manager, you most likely will not remember the purpose of all the buttons and levers in the car. Therefore, while stopping, try to remember at least those that will be useful to you directly during the movement.

After doing all of the above, you can go with peace of mind, first to the gas station, and then towards home.

Although the car buying process can now be considered complete, several more articles will be published in the “How to Buy a Car Smartly” series. And the first of them will talk about a meeting with the traffic police on the way home.

A practical guide to a profitable purchase of a new car at a car dealership

Buying a new car from a car dealership is always preferable to looking for a vehicle on the secondary market. However, in this case, not everything is so simple.

It is important to choose the right dealership, be able to negotiate a better price, and not fall for the cunning tricks of managers. In addition, you must have at least a basic understanding of the legal side of the transaction and be able to correctly fill out a sample agreement.

Ways to purchase a car in the showroom

One of the significant advantages of visiting a car dealership is the wide choice of ways to buy a car.

The buyer has the opportunity to pay immediately on the spot, use credit funds, or even use his old car to purchase a new car.

Cash. It is the most standard payment option between the buyer and the car dealership. In this case, the client pays the full cost of the car immediately upon purchase. Undoubtedly, this method is the best, since by paying for the car immediately and in full, the car owner can safely enjoy his purchase.
Credit. Not all people have the opportunity to pay the entire amount for a new car at once. As a rule, in this case they turn to borrowed funds. There are 2 options for obtaining a loan:

A car loan can be applied for at a dealership.
Applying for a regular loan from a bank.

However, it has a very significant drawback, which is the low residual value at which the dealership buys the old car.

When is it profitable to do this?

It is much more profitable to buy a new car during the January holidays. As a rule, at the end of the year, many car dealerships try to sell off their remaining cars in order to dismantle newer models for customers next year.

At the same time, to speed up the sale, dealerships use various discounts, promotions and bonuses. Thus, there is a chance to buy a car at a reduced cost.

The season of high demand for passenger cars is considered to be autumn and spring. It is at this time of year that the prices on the car market are particularly high, but there is also a very wide choice. You will find expert advice on when it is better to buy a vehicle at a car dealership and how to do it profitably in a separate material.

Tips on how to choose a car store

When choosing a salon, you must consider the following recommendations:

Before you buy a car from a car dealership, you should check out the offers from other dealers. The more showrooms a buyer visits, the greater the chance that he will buy a specific car model at a discount. At the same time, too low a price should always be a concern.
Preference should be given to official dealers of manufacturers.
It would be a good idea to first read reviews about a particular car dealership. Moreover, it is recommended to do this not on the seller’s website (in most cases there are customized positive reviews), but on independent forums and sites for car enthusiasts.
When you come to a car dealership, you need to pay attention to the quality of service, the manager’s communication, access to cars, etc.

How to look for official dealers?

As noted above, preference should be given to car dealerships that are official dealers of manufacturers. Transactions with this category of sellers are safer, and the risk of being deceived is also greatly reduced.

In order to contact an official dealer, you need to go to the representative website of a specific car brand and view the list of intermediaries operating in a particular region. As a rule, you can also find the address of the car dealership there, as well as a link to its website on the Internet.

Instructions on how to properly buy a car at a dealership

In order to clearly see the procedure for buying a car at a car dealership, let’s look at two instructions.

For cash - procedure

Buying a car for cash involves the following plan of action:

First you need to decide on the make and model of the car.
Next, you should find an official dealer and go to the car dealership.
Consult with the manager, inspect the car, and also conduct a test drive.
After agreeing on all the nuances of the purchase (price, model, conditions, etc.), a sales contract is concluded between the client and the salon (more details about this are written below).
The buyer pays the full price of the car, usually through a bank payment.
The acceptance certificate of the car is signed, the client is given a full package of documents and he leaves the car dealership in his car.

How does the loan application process work?

When buying a car on credit, the action plan looks a little different and includes the following:

A choice of a car, a car service, and a thorough inspection of the car you like are made.
After agreeing on the terms of the transaction, you should begin applying for a car loan.
You need to go to the bank, leave an application for a car loan and wait for a response (usually it takes 1-2 hours).
Having received a positive decision, you need to come back to the dealership and conclude a purchase and sale agreement, making a down payment (usually 10-30%).
Next, you need to draw up an insurance contract (CASCO, MTPL, life insurance of the borrower).
The contract, receipt for the down payment, as well as insurance, along with other documents, must be taken to the bank for verification.
After successfully verifying the submitted papers, the bank will transfer the required amount to the car dealership’s account, and the buyer will be able to pick up his car.

Drawing up a purchase and sale agreement

The preparation of a purchase and sale agreement is carried out taking into account the following requirements:

drawn up in simple written form and does not require notarization;
must be prepared in 3 copies (1 - for the buyer, 2 - for the car dealership, 3 - for the traffic police);
must include all the necessary elements of the transaction (parties, their rights and obligations, the subject of the agreement, responsibility, etc.);
must contain the signatures of both parties to the transaction.

What documents must be handed over?

After the buyer has paid the car dealership for a new car, he should immediately be given the following package of documents:

PTS (vehicle passport);
contract of sale;
certificate of acceptance and transfer of the car;
service book and warranty card;
instructions for using the vehicle (in Russian);
agreement between the dealer and the manufacturer;
CASCO, OSAGO insurance (at the client’s request, can be issued at the car dealership for an additional fee).

Separately, it should be noted that cars arrive at the showroom without a title. As a rule, this paper arrives at the dealer in 2-3 days. In this regard, an option is possible in which the buyer first makes an advance payment, waits for the title, and only then makes the final payment, picks up the full package of documents and drives off in a new car. You can find out more about what a car dealership representative provides when purchasing a vehicle and what documents will be required from the future owner in this article.

Common deception schemes

Currently, there are several standard deception schemes that are actively used by car dealerships:

Change in the original cost of the car

A customer comes to a car service center and chooses a car at a certain price, but is told that this model is currently out of stock.

In this case, the manager offers to place an order and make an advance payment. The buyer agrees, but when he comes to pick up the ordered car, he is informed that the original cost of such a model has increased. Moreover, this is attributed to fluctuations in exchange rates or changes in the terms of delivery by the manufacturer. At the same time, the advance payment has been made, the documents are 90% completed.

Suspiciously low cost of a car - some car dealerships indicate a suspiciously low price for a particular car model, which, accordingly, attracts buyers. However, a low price may simply hide unaccounted expense items that will definitely be presented to the client when making a purchase (for example, VAT, management remuneration, etc.).

Selling used cars as new - many car dealerships operate a “Trade-in” program, through which they buy used cars from the public. So, if the purchased car is in good condition, then some dishonest sellers put it up for sale as if it were new.

Is it possible to return a purchased car, when and how?

Of course, the buyer can return a low-quality car back to the dealership. This right is spelled out in paragraph 1 of Article 18 of the Law “On Protection of Consumer Rights”, according to which, if a defect is detected in a technically complex product (in this case, a car), the buyer has the right to terminate the sales contract with a refund of the amount of money paid, or demand replacement of a defective product.

You can return a faulty car within 15 days from the date of purchase. If this period has expired, the buyer can satisfy his demands for its return in the following cases:

if the car has significant deficiencies (defects that cannot be completely eliminated or this entails significant costs);
if the car dealership violated the terms for warranty repairs or completely refuses to carry them out;
if during each warranty year a malfunction occurs due to which the buyer cannot use the machine for more than 30 days.

We invite you to watch a video about whether it is possible to return a purchased car to a car dealership and how to do it:

Rules for registration in the traffic police

Within 10 calendar days from the date of purchase of a new car, the owner must appear at the territorial traffic police department and register it. You should know that this procedure is mandatory.

In conclusion, it should be noted that many citizens are inclined to the opinion that buying a new car at a dealership a priori cannot carry any risks or dangers compared to the secondary car market. However, this approach is wrong. Before making a purchase, you need to carefully check everything and thoroughly study the documents.

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